Return and Refund Policy

Shipping Policy

Effective Date: 24/01/2026

Company Name: KeepGoin

Website: KeepGoin.ca

1. Processing Time

All orders are processed within [e.g. 1–3 business days] after payment confirmation (excluding weekends and holidays).

If there is a delay in fulfilling your order, we’ll notify you by email.

2. Shipping Rates & Delivery Times

Shipping options and rates are calculated at checkout based on your location and selected delivery method.

Estimated delivery times:

Domestic (within [Country]): [e.g. 3–7 business days]

International: [e.g. 7–21 business days]

Please note that delivery times are estimates and may vary due to carrier delays, customs processing, or external factors beyond our control.

3. Tracking Your Order

Once your order ships, you’ll receive a confirmation email with tracking information.

Please allow up to 24–48 hours for tracking updates to appear.

4. Shipping Destinations

We currently ship to:

[List countries or regions]
If your country is not listed, please contact us at [email protected] to explore possible options.

5. Customs, Duties, and Taxes

International orders may be subject to import duties, taxes, or customs fees charged by your local government.

These charges are not included in our prices or shipping costs and are the customer’s responsibility.

6. Lost or Delayed Shipments

While we do our best to ensure prompt delivery, KeepGoin is not responsible for delays caused by carriers, weather conditions, or customs.

If your order appears lost or significantly delayed, please contact us and we will assist in locating or replacing it where possible.

7. Wrong Address Disclaimer

Please ensure your shipping address is accurate before placing your order.

We cannot be responsible for packages delivered to incorrect addresses provided by the customer.

8. Contact Us

If you have any questions about your shipment, please contact us:

City: Toronto, CA.

Return & Refund Policy